Hello
We are available 24/7, providing friendly assistance and competent answers. Experienced staff members handle your issues, whether it be questions regarding the usage of Scope or ideas for improvement - quick and efficient.
You can check the availability of Scope yourself at any time. At status.riege.com, you will receive information around the clock about the current status of Scope as well as supplementary modules and services. By subscribing to updates, you ensure that you are always up to date.
Scope is directly linked to an helpdesk that can be accessed 24x7. Tickets can be created on the fly from within Scope using a single key stroke. This enables us to provide a quick yet thorough analysis of your requests. Continuous exchange of information, regular status updates and transparent processes ensure mutual compliance of the agreed upon service levels.
Scope's user manual is continuously updated. It contains an in-depth yet easy to understand description of all modules and functions. This extensive knowledge base conveys techniques, tips and tricks to improve the user's efficiency. Scope features a smart direct link from your current screen to the manual's matching page so that help is just around the corner.
Our tailor-made training sessions for you and your staff enable the full potential of Scope within your company. Competent trainers with a long-time know-how of business processes introduce the basic concepts and workflows within Scope and provide you with methods to master even the most challenging tasks.
We use cookies on our website. Some of them are necessary, while others help us to improve our online offer and to operate economically. We would like to give you the choice of which cookies you allow. You may either reject or accept the cookies that are not necessary by clicking on the checkboxes. You can revoke your consent at any time via the settings in the footer of our website.
By clicking on "Accept all", you also consent pursuant to Art. 49 (1) p. 1 lit.a GDPR that your data will be processed in the USA. The USA is assessed by the European Court of Justice as a country with an insufficient level of data protection according to EU standards. In particular, there is a risk that your data may be processed by US authorities, for control and for monitoring purposes, possibly also without any legal remedy. If you only select the "Required cookies" button, the transmission described above will not take place. For more information about the use of cookies on our website and the processing of your data, please see our privacy policy.